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Home > Commentary > Trends Archive > Lyris HQ links ClickTracks, CMS, and E-mail marketing

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The Web Analytics Report 2008 looks at... Access controls in WebTrends

"WebTrends can become a bit problematic in super-distributed environments, however, because it lacks the ability to control permissions down to the report level. Currently, you can only control permissions down to report set. This creates a scenario where users in different business groups could alter reports that impact each other."

(p. 256)

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Lyris HQ links ClickTracks, CMS, and E-mail marketing

28-Nov-2007

Lost in the news about the dust-up at WebTrends and aftershocks from the Omniture/Visual Sciences acquisition was the announcement that Lyris, Inc. (formerly J.L. Halsey), the parent company to ClickTracks, launched its Lyris "HQ" platform and BidHero, a PPC campaign management solution.

The core of the Lyris platform, according to the company, is in management of the various products -- ClickTracks, Hot Banana content management, BidHero, EmailLabs email marketing, and EmailAdvisor, a email delivery monitoring tool -- from a single user interface.

Lyris has done quite a bit of work to bring this integration to fruition, and if it lives up to its promise, could be a nice solution to the SMB market or independent divisions at larger companies.

As we've noted the importance of working with web analytics vendors with a commitment to a product roadmap, it appears that Lyris is following through on their vision. But for you the customer the story is of course a bit more complicated. Picking a "suite" of tools almost always means sacrificing a poor fit in one area or another in exchange for a (potentially) unified interface and single vendor invoice...

- Submitted by: Phil Kemelor, Contributing Analyst

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